Explores strategic development of information technology, value chain analysis and its application to information resource management. Also focuses on information systems planning, staffing, organizing and controlling the deployment of information technology.
Case 1 – Burlington Northern
Burlington Northern is a rail road company that is trying to decide whether or not to implement an automated system that could improve the ability to manage their trains and other resources.
Case 2 – Appex Corporation
Appex is a company that specialized in IS management for cell phone companies and financial service companies. As the company grew, communication and information flow issues arose.
Case 3 – Symantec
Symantec was a software company that designed, delivered, and supported a diversified line of software for business users. This case discusses the internal issues of the organization.
Midterm
The midterm compares the organizational structure and culture of Burlington Northern and Symantec, the future of Uber and Walmart, and then assesses results controls of an organization.